Selling on Myntra can generate significant business for brands and sellers, but marketplace operations also create complex challenges around payment reconciliation, stock reconciliation, returns, deductions, claims and settlements.
One of the most overlooked areas is SJIT (Seller Just-In-Time) stock reconciliation. Stock that is missing, lost, incorrectly processed or not properly accounted for can directly impact a seller’s profitability.
At the same time, sellers may face differences between their own books and the amount actually settled by Myntra.
This is where systematic Myntra Payment Reconciliation + SJIT Stock Reconciliation + SPF Claim tracking becomes important.
What Is Myntra Payment Reconciliation?
Myntra payment reconciliation is the process of matching the seller’s expected receivables with the actual amount settled by Myntra.
A seller may have thousands of orders, returns, cancellations, deductions, marketplace fees and other adjustments. Simply checking the bank credit is therefore not enough.
A proper reconciliation should identify:
- Order-wise sales
- Actual payment received
- Returns and refunds
- Marketplace deductions
- Commission and other charges
- TDS/TCS deductions
- Credit notes and debit notes
- Short payments
- Unsettled transactions
- Other adjustments
- Outstanding receivables
The objective is simple:
Expected Amount → Actual Settlement → Difference → Reason → Recovery/Adjustment
Why Payment Reconciliation Is Important
Suppose a seller’s records show that ₹10,00,000 should have been received, but only ₹9,70,000 has actually been settled.
The ₹30,000 difference should not simply be treated as a normal marketplace deduction.
The reconciliation process should determine exactly why the difference occurred.
Possible reasons can include:
- Incorrect deductions
- Return-related adjustments
- Claims not processed
- Missing settlements
- Short payments
- Incorrect fees
- Tax deductions
- Credit/debit note adjustments
- Other settlement discrepancies
Without detailed reconciliation, these differences can remain unnoticed.
What Is SJIT Stock Reconciliation?
SJIT stock reconciliation focuses on matching the seller’s stock records with the stock movement and status reflected in the Myntra fulfilment ecosystem.
Stock can move through different stages, including:
Seller → Pickup → Myntra FC/SJIT → Processing → Shipment → Customer → Return
At each stage, discrepancies can arise.
For example, a seller may find items showing statuses such as:
- Missing
- Lost
- Processing
- Shipped
- Returned
- Undelivered
- Damaged
- Other exception statuses
Every such item should be investigated against the seller’s records and the marketplace data.
Why SJIT Stock Reconciliation Matters
Inventory is money.
If a product costing ₹2,000 goes missing and the issue is not identified, the seller potentially loses the inventory value as well as the opportunity to recover the eligible amount through the applicable claim process.
When hundreds or thousands of SKUs are involved, manual tracking becomes difficult.
A structured reconciliation can help sellers identify:
- Missing stock
- Lost inventory
- Unaccounted returns
- Shipment discrepancies
- Undelivered items
- Processing exceptions
- Stock quantity mismatches
- Potential claim cases
What Is an SPF Claim?
SPF generally refers to a seller protection/claim mechanism applicable under the marketplace’s policies for certain eligible losses or issues.
The exact eligibility, documentation, timelines and claim treatment depend on the applicable Myntra policies and transaction circumstances.
Therefore, sellers should not assume that every missing or lost item automatically qualifies for a claim.
Instead, each case should be:
- Identified
- Verified
- Documented
- Checked against the applicable policy
- Submitted through the appropriate process
- Followed up until resolution
Common Myntra Seller Money Leakages
Many sellers focus only on sales revenue.
However, the real question should be:
“How much money should I actually receive after all transactions and adjustments?”
Potential leakages can occur through:
1. Payment Differences
Expected settlement and actual settlement may differ.
2. Return Discrepancies
Returns can create additional reconciliation requirements when the physical movement and financial adjustment do not match.
3. Missing or Lost Stock
Inventory may appear under exception statuses and require investigation.
4. Unsettled Payments
Some transactions may remain outstanding and require follow-up.
5. Incorrect or Unexpected Deductions
Fees, adjustments and other deductions need to be matched against the applicable records.
6. Unclaimed Eligible Amounts
A seller may fail to pursue eligible claims because the underlying transaction was not identified during reconciliation.
How to Perform Myntra Payment Reconciliation
A practical reconciliation process can follow these steps:
Step 1: Collect Marketplace Data
Collect the relevant Myntra reports, settlement data, order information, returns and other available transaction reports.
Step 2: Match Orders
Match marketplace orders with the seller’s internal records.
Step 3: Calculate Expected Receivable
Determine the amount that should be received after considering the applicable sales, returns, fees, taxes and adjustments.
Step 4: Match Actual Settlement
Compare the expected amount with actual bank/settlement receipts.
Step 5: Identify Differences
Create an exception report for:
- Short payments
- Unsettled amounts
- Excess/incorrect deductions
- Return differences
- Other discrepancies
Step 6: Follow Up
Prepare supporting documentation and follow up for eligible recoveries or corrections.
How to Perform SJIT Stock Reconciliation
A structured stock reconciliation can follow a similar process.
Step 1: Prepare SKU/Item-Level Data
Create a detailed list of relevant item IDs/SKUs.
Step 2: Identify Stock Status
Review the current status of each item.
Step 3: Match Physical and System Records
Compare seller records with the marketplace/FC status.
Step 4: Identify Exceptions
Separate items into categories such as:
- Delivered
- Returned
- Lost
- Missing
- Processing
- Shipped but not delivered
- Other exceptions
Step 5: Identify Potential Claims
Review applicable policy requirements for eligible cases.
Step 6: Track Claim Status
Maintain a claim tracker showing:
Item ID → Issue → Claim Submitted → Amount → Status → Recovery
This makes follow-up much easier.
Payment Reconciliation + Stock Reconciliation: Why Both Are Needed
Payment reconciliation alone may not reveal inventory-related losses.
Similarly, stock reconciliation alone may not reveal settlement differences.
For a complete financial picture, sellers should connect:
Sales + Payments + Returns + Stock + Claims + Deductions
This provides a more complete view of marketplace profitability.
Example of a Reconciliation Case
Consider a seller with 5,000 Myntra orders.
During reconciliation, the seller identifies:
- Payment differences
- Unsettled transactions
- Missing item IDs
- Lost inventory
- Return discrepancies
- Potential SPF claim cases
Instead of treating these as isolated issues, the seller can create a centralized exception tracker.
For every exception, the seller can record:
| Field | Details |
|---|---|
| Order ID | Marketplace order reference |
| Item ID | Product/item reference |
| SKU | Seller SKU |
| Issue | Payment/Stock/Return |
| Expected Amount | Expected recovery |
| Actual Amount | Amount received |
| Difference | Outstanding amount |
| Claim Status | Pending/Submitted/Resolved |
| Recovery | Amount recovered |
This turns reconciliation into a money recovery process, rather than simply an accounting exercise.
Common Mistakes Made by Myntra Sellers
Mistake 1: Checking Only Bank Credits
Bank credits tell you how much was received—not necessarily whether the correct amount was received.
Mistake 2: Ignoring Old Transactions
Older discrepancies may still require investigation, subject to applicable policies and timelines.
Mistake 3: Not Tracking Item-Level Stock
Aggregate stock numbers can hide individual missing or lost items.
Mistake 4: Not Maintaining a Claim Tracker
Without proper tracking, submitted claims can become difficult to follow up.
Mistake 5: Treating Every Deduction as Correct
Every major deduction should be reconciled with the underlying transaction and applicable terms.
How MS Analysis Helps Myntra Sellers
MS Analysis – MS ECOMMERCE ANALYSIS SERVICES PVT LTD provides specialized finance, accounting, reconciliation, taxation and analytics support for e-commerce sellers.
Our reconciliation approach can cover areas such as:
- Myntra payment reconciliation
- Payment and return reconciliation
- SJIT stock reconciliation
- Stock claim identification
- SPF claim support
- SKU-wise profitability analysis
- Channel-wise P&L
- MIS reporting
- TDS/TCS reconciliation
- GST reconciliation
- Bank reconciliation
- Marketplace receivable tracking
With structured reconciliation, sellers can gain better visibility into where their money is going and where potential recoveries may exist.
Final Takeaway
Myntra reconciliation should not be limited to checking whether the settlement amount reached your bank account.
A comprehensive review should connect:
Payment Reconciliation + Return Reconciliation + SJIT Stock Reconciliation + Claim Tracking + Profitability Analysis
For sellers operating at scale, even small discrepancies across thousands of transactions can become financially significant.
Regular reconciliation helps sellers identify discrepancies earlier, maintain proper records and pursue eligible recoveries within the applicable marketplace processes and timelines.
Don’t just track your sales. Reconcile your money, stock and claims.
Want to Check Your Myntra Reconciliation?
MS Analysis helps e-commerce sellers analyze payments, returns, stock, claims, profitability and marketplace deductions.
MS ECOMMERCE ANALYSIS SERVICES PVT LTD
Finance | Accounting | Reconciliation | Taxation | E-commerce Analysis
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Myntra Payment & SJIT Stock Reconciliation | SPF Claims & Seller Money Recovery